It's important to understand the distinction between strategy and tactics. While they may seem similar, they play different roles. Strategy involves making choices and setting a clear direction, while tactics are the specific actions taken to execute that strategy. In this video, Innovation Coach Mark Leung and VOYO Business Design Founder Jennifer He break them down. The Essence of Strategy Strategy is about: making choices on how to win customers better than the competitio

Welcome to a new era of member-based organizations, where creating exceptional experiences for clients and members is the key to...

This collection of case studies is a great reference to understand the benefits of Design Thinking.

The recent release of Prince Harry's memoir, Spare , has made huge waves around the world. I have no intention of gossiping about the...

Running a business is the greatest self improvement exercise you can ever go on. In my 25+ years career, I have been a professional...

"Bodystorm," as the name implies, uses the body to experience and communicate ideas. Most of us have experienced "brainstorming", but we do not know much, nor have we experienced much about "bodystorming." Thoughts are the language of the brain. Feelings are the language of the body. Traditional workplaces or corporate cultures don't usually include bodystorming as a part of their practices. Still, it is an effective way to understand your target audience and test ideas. It m

Design Thinking, a catalyst for organic growth and innovation, offers a practical pathway to success . Just as Total Quality Management...

MINI recently opened a 40-square-meter boutique store in Shanghai. However, it does NOT sell cars . 111 kinds of "limited edition" that...